3 Ways to Get Regulators on Your Side

Financial institutions have a love‐hate relationship with regulators. Nearly 13 years after the 2008 financial crisis, Americans are wary of Wall Street, but believe regulators are essential to maintaining credibility and ethical standards.
Most Americans agree that additional regulations are necessary, but for financial institutions, regulators pose a significant threat to operations, revenue, and growth. A regulator inquiry involves time, people, and resources to address.
A CATO Institute study observed public attitudes on Banks, Financial Institutions, Consumer Finance, and the Federal Reserve.

Americans do not think that regulators help banks make better business decisions (74%) or better decisions about how much risk to take (68%). Instead, Americans want regulators to focus on preventing banks and financial institutions from committing fraud (65%) and ensuring banks and financial institutions fulfil their obligations to customers (56%).”

Throughout Infobelt’s interactions with both regulators and regulated industries, we have learned how to make the experience and the interactions smoother, more efficient, and cost effective. Here are our top 3 recommendations:

Create and document clear roles and responsibilities. 

Having documented processes will help the regulator understand who is involved and responsible for each aspect of the compliance program. Firms need to show the examiners their compliance program has adequate funding to support the staff and technology resources needed to satisfy the regulatory requirements. The examiners will want to see that you are testing and reevaluating your compliance program as often as necessary.
Build a relationship with your regulator. 

The most important time to build a relationship with your regulator is when you have no active inquiries. Your regulator can provide you with access to a tremendous amount of data that can be helpful to learn. In addition, regulators can help you and your firm adjust to upcoming regulation changes, provide industry information, and help create more effective compliance programs
Prepare and respond quickly to inquiry requests. 

If you do land under investigation, maintain a spirit of cooperation and explain the facts that led to the investigation. Regulators want to see that the firm is trying to resolve any issues. You are better off admitting a shortcoming in your compliance efforts than having it discovered by examiners.
Infobelt has worked with highly regulated entities and financial regulators to resolve internal and external inquiries, create comprehensive compliance strategies, and manage regulator requirements. The CATO Institute and Harvard Law School helped provide valuable insight for this blog.

Share posts

Request a Demo

Speak with a compliance expert today to learn how your enterprise
can benefit from Infobelt’s services.

Rijil Kannoth

Head of India Operations

Rijil is responsible for overseeing the day-to-day operations of Infobelt India Pvt. Ltd. He has been integral in growing Infobelt’s development and QA teams. Rijil brings a unique set of skills to Infobelt with his keen understanding of IT development and process improvement expertise.

Kevin Davis

Founder and Chief Delivery Officer

Kevin is a co-founder of Infobelt and leads our technology implementations. He has in-depth knowledge of regulatory compliance, servers, storage, and networks. Kevin has an extensive background in compliance solutions and risk management and is well versed in avoiding technical pitfalls for large enterprises.