Privacy Policy
Privacy Policy
- Visit, interact with, or use our Site; visit our social media pages; visit our offices; submit a job application; receive online advertisements or communications from us, including emails, phone calls, and texts; or register for, attend, and/or otherwise take part in our contests, events, tutorials or webinars (we collectively refer to all of these activities as our “Marketing Activities”);
- Purchase or use any Infobelt services as an authorized end user (for example, as an individual customer or as an authorized team member of one of our business customers) (herein referred to as “Service Users”) (we collectively refer to these activities as the “Services” in this Policy), specifically where we act as a data controller of your Personal Data (unless otherwise noted).
When you access or use our Services or engage with our Marketing Activities, you acknowledge that you have read this Policy and understand its content. Your use of our Services and interaction through our Marketing Activities and any dispute over privacy is subject to this Policy, the Terms of Service at https://infobelt.com/infobelt-terms-of-service/, and any applicable service terms (including any applicable limitations on damages and the resolution of disputes).
The Personal Data we collect may include:
- Marketing information (Identifiers) – your business contact information (name, job title, organization, phone number, email address, country/ state of residence, mailing address) and contact preferences.
- Online content (Internet activity information) – which includes Personal Data disclosed by you on message boards, chat features, blogs, and other services or platforms to which you are able to post information and materials, including third-party services and platforms.
- Applicant information (Employment and Education information) – if you apply for a job with Infobelt (such as your resume, desired pay, education, and work history, whether you are over 18, and visa status). You may also provide your gender, ethnicity, veteran status, disability status, and links to your website, blog, portfolio, or LinkedIn profile.
- Services account registration data (Customer Records) – such as your email, username, or account name and hashed password when you sign-up or register for an account with us and the unique Service user ID assigned to you in our systems.
- Services management data (Customer Records) – data Infobelt needs in order to provide our suite of security compliance services to organizations, such as business information (an individual’s name, job status (e.g., employee/contractor, start/end dates of employment, title, role), email address);
- Troubleshooting and support data – which you provide, or we otherwise access in connection with support queries we receive from you. This may include, for example, contact or authentication data, the content of your chats and other communications with Infobelt, the product or service you are using related to your help inquiry, and related crash analytics.
- Commercial Information – Information about the products or services you purchased, looked at, or searched for, and related use histories or tendencies.
- Online Identifiers and Inferences – Details about your computers, devices, applications, and networks, including internet protocol (IP) address, URLs or domain names of websites you visit, information about applications installed on your device, traffic data, cookie identifiers, mobile carrier, mobile device ID, advertising identifiers.
- In relation to the Services: performance information, data relating to your interaction with the Services (e.g., time of access, features used, length of use, OS version, browser information), device IDs and characteristics (to help ensure devices are using certain security settings, as further described in the “Information on Behalf of Our Customers” section), crash logs, and other aggregate or statistical information.
- Social networks when you interact with our Services and Marketing Activities or grant permission to us to access your information.
- Partners with which we offer co-branded services or engage in joint marketing activities.
- Third parties that have indicated that they have your consent or are otherwise legally permitted or required to disclose your Personal Data to Infobelt. For example, we may be provided with information about individuals who could be interested in using our Services (e.g., LinkedIn Sales Navigator and similar advertising companies, as well as partners and service providers).
- Other individuals at your organization or individuals who may refer Infobelt to you for the purpose of learning more about our Services.
- Background screening providers that Infobelt uses in the event you are selected to join our team via our careers and recruitment process. We conduct background screenings through a third-party service provider and verify information from your job application that relates to your past education, employment, credit, and/or criminal history, as allowed by applicable law.
- Recruitment agencies, who may share your Personal Data with us for purposes of helping to identify and select candidates; and
- Publicly-available sources such as data in the public domain.
To communicate, including…
- With you, our customers, partners, and other third parties (e.g., through email) about the Services, including communicating changes and revisions to our policies, technical notices, security alerts, support, renewal notices, for account verification, and other administrative messages in reliance on our legitimate interests in administering our Services.
- To ask you to participate in surveys or solicit feedback on our Services based on our legitimate interests.
- If you fill out a web form or request support, if you contact us by other means, including via a phone call, we use your data to perform our contract with you, or if we do not have a contract directly with you, in reliance on our legitimate interests in fulfilling your requests and communicating with you.
- With you about promotions, upcoming events, and news about products and services offered by Infobelt (e.g., marketing newsletters, telemarketing calls, SMS, emails, or push notifications) and, in some cases, our selected partners, all in accordance with your marketing preferences as necessary for our legitimate interest in conducting direct marketing, or to the extent you have provided your prior consent.
- To conduct marketing research, advertise to you, provide personalized information about us on and off our websites, and provide other personalized content based on your activities and interests to the extent it is necessary for our legitimate interest in advertising our Services, or where necessary, to the extent that you have provided your prior consent. Please see the “Your Privacy Rights and Choices” section below to learn how to control your Personal Data processing by Infobelt for personalized advertising. Generally, Infobelt does not rely on consent as a legal basis for processing your Personal Data, other than sending direct marketing communications to you via email. If you have provided your consent to receive email marketing from us, you have the right to withdraw your consent to email marketing at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
- To evaluate your application, make hiring decisions, and evaluate your authorization to work, if applicable, including evaluating immigration status with respect to authorization to work.
- To communicate with you and inform you of current and future career opportunities (unless you tell us that you do not want us to keep your details for such purposes);
- To manage and improve our recruiting and hiring processes, such as soliciting feedback via candidate surveys, or conducting reference and background checks where required or permitted by applicable local law.
- Information collected in the context of processing job applications and in general when you apply for a job with Infobelt is processed in reliance on our legitimate interest in assessing the suitability of our candidates and managing our recruiting process, or, where required by applicable law, with your consent.
- Operating, maintaining, and providing to you the features and functionality of the Services, as necessary to perform our contract with you.
- Using a person’s IP address and other online identifiers to generate aggregate, non-identifying information about how our Services are used in reliance on our legitimate interests and as necessary to perform our contract with you.
- To monitor and improve marketing campaigns and make relevant suggestions to users in reliance on our legitimate interests and, where applicable, with your consent, which can be withdrawn at any time.
- To understand you and your preferences to enhance your user experience in reliance on our legitimate interest in personalizing and improving the Services and as necessary to perform our contract with you.
- To troubleshoot and diagnose product problems and to provide other customer support, including to help us provide, improve, and secure the quality of our products, services, and training and to investigate security incidents, in reliance on our legitimate interests and, where applicable, to perform our contract with you in accordance with the applicable terms.
- Using call recording data, including providing support services and investigating security incidents in reliance on our legitimate interests and, where applicable, to perform our contract with you in accordance with the applicable terms.
- To ensure the safety and security of our Services in reliance on our legitimate interests, including verifying accounts and activity, investigating suspicious activity, detecting, and preventing fraud and other illegal activities, and protecting the rights and interests of us, users, and other customers’ users, third parties, and the public.
- To enforce our terms and conditions or protect our business in our legitimate interests.
- To comply with our legal obligations under applicable laws, we process your Personal Data when cooperating with public and government authorities, courts, or regulators, to the extent this requires the processing or disclosure of Personal Data to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our Services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, or to respond to lawful requests.
Third-party service providers: Our service providers may process all categories of your information in connection with their work on our behalf and are contractually prohibited from retaining, using, or disclosing your information for any purpose other than to provide this assistance, although we may permit them to use aggregate information which does not identify you or de-identified data for other commercial purposes. We may also share your Personal Data with our marketing service providers to help us better market our products and services to you. These marketing service providers may use your Personal Data only for the purpose of helping us to provide relevant products and services information to you and are expressly obligated not to disclose your Personal Data to others. If you do not want us to use your Personal Data for these marketing purposes, you can opt-out by contacting us at [email protected].
For example, we use Google Analytics, a web analytics service that Google, Inc. (“Google”) provides. Google Analytics uses cookies to help us analyze your Services and Marketing Activities use, compile statistic reports on the service’s activity, and provide other services relating to your activities and internet usage. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.
We may retain your Personal Data for as long as necessary for the purposes collected or other essential purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary. We determine the appropriate retention period for Personal Data based on the amount, nature, and sensitivity of your Personal Data processed, the potential risk of harm from unauthorized use or disclosure of your Personal Data, and whether we can achieve the purposes of the processing through other means, as well as applicable legal requirements (such as applicable statutes of limitation). After the expiry of the applicable retention periods, your Personal Data will be deleted. If there is any data we cannot delete entirely from our systems for technical reasons, we will put in place appropriate measures to prevent further use of that data. For further information on applicable data retention periods, please contact us.
- the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (CCPA);
- the Virginia Consumer Data Protection Act (VCDPA);
- the Colorado Privacy Act (CPA);
- the Connecticut Data Privacy Act (CDPA); and
- the Utah Consumer Privacy Act (UCPA).
- Marketing information (Identifiers) – such as your business contact information (name, job title, organization, phone number, email address, country/ state of residence, mailing address) and contact preferences.
- Online content (Internet activity information) – which includes Personal Data disclosed by you on message boards, chat features, blogs, and other services or platforms to which you are able to post information and materials, including third-party services and platforms.
- Applicant information (Employment and Education information) – if you apply for a job with Infobelt (such as your resume, desired pay, education, and work history, whether you are over the age of 18, and visa status). You may also provide your gender, ethnicity, veteran status, disability status, and links to your website, blog, portfolio, or LinkedIn profile.
- Services account registration data (Customer Records) – such as your email, username or account name and hashed password when you sign-up or register for an account with us and the unique Service user ID assigned to you in our systems.
- Services management data (Customer Records) – data Infobelt needs in order to provide our suite of security compliance services to organizations, such as business information (an individual’s name, job status (e.g. employee/contractor, start/end dates of employment, title, role), email address);
- Troubleshooting and support data – which is data you provide, or we otherwise access in connection with support queries we receive from you. This may include, for example, contact or authentication data, the content of your chats, and other communications with Infobelt, the product or service you are using related to your help inquiry, and related crash analytics.
- That contains characteristics which may be protected classifications under California or Federal Law solely to the extent such characteristics are voluntarily disclosed to us or contained in any content transmitted across or stored on our network (e.g., age, ethnicity, race, languages spoken and gender);
- Which includes Sensitive Personal Data as defined under the CCPA (such as social security number, driver’s license, state identification card, passport number, the contents of mail/email and text messages (unless we are the intended recipient of the communication), precise geolocation, and health information).
- to uniquely identify you.
- to comply with our legal obligations pursuant to applicable federal and state employment laws and regulations, including collecting and disclosing Personal Data as required by law (e.g., for minimum wage, payroll tax, as well as to comply with equal opportunity and anti-discrimination laws);
- to facilitate and provide reasonable accommodations; and
- to facilitate other business purposes as enumerated under the CCPA.
- partners (including analytics providers);
- marketing service providers.
- affiliated persons, third-party service providers, and partners assisting us in the operation, management, improvement, research, and analysis of the Site, Marketing Activities, and Services. Affiliated persons or our third-party service providers may augment, extend, and combine non-personally identifiable information with data from additional third-party sources in order to assist us with the above. Use of information by affiliated persons and third-party service providers will be subject to this Policy or an agreement that is at least as restrictive as this Policy.
- All Users
- Email Subscriptions. You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We make every effort to promptly process all unsubscribe requests. If you choose to no longer receive marketing information, we may still communicate with you regarding such things as your security updates, product functionality, responses to service requests, or for other transactional, non-marketing related reasons.
- You may exercise choice regarding cookies as described in our Cookie Manager. To opt-out from Google Analytics, please visit https://tools.google.com/dlpage/gaoptout or download the Google Analytics Opt-out Browser Add-on.
- EEA, UK, and Switzerland Residents and Visitors
- You can access, correct, update and delete your Personal Data by emailing us at [email protected]. If you are a Service User, you can also do this by signing into your account and editing your information as desired.
- You can object to the processing of your Personal Data, ask us to restrict the processing of your Personal Data or request portability of your Personal Data. To exercise these rights, please send an email to [email protected].
- If we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time for future processing. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your Personal Data, but we encourage you to first contact us with any questions or concerns.
- Infobelt does not engage in any automated decision making with your Personal Data.
- The categories of Personal Data we have collected, used, disclosed or sold.
- The categories of sources from which the Personal Data is collected.
- The business or commercial purpose for collecting your Personal Data.
- The categories of third parties with whom we have shared your Personal Data.
- The specific pieces of Personal Data we have collected about you.
- If we disclosed your Personal Data for a Business Purpose, the Business Purpose for which such Personal Data was disclosed, and the Personal Data categories that each category of recipient obtained; and
- If applicable, (1) the categories of your Personal Data that we have made available for valuable consideration; (2) the categories of third parties to whom such Personal Data was made available; and (3) the category or categories of Personal Data that we have made available to each category of third parties.
Right of Access
Right to Correct
Right to Opt-Out of Sale/Sharing
You may also have the right to opt out of the sale or sharing of your Personal Data. You can request to opt out of such “sale” or “sharing” of your Personal Data by submitting a request to us by sending us an email at [email protected].
You may change your mind and opt back in at any time by sending us an email at [email protected]. We will only use Personal Data provided in an opt-out request to review and comply with the request.
Right to Limit the Use of Sensitive Personal Data
Right to Not Receive Discriminatory Treatment
Please provide information that will enable us to verify your identity in order to comply with your request to exercise your privacy rights. Consumers in some states may also authorize an agent to make requests on their behalf. In particular, if you are a California resident, or if you are an authorized agent wishing to exercise CCPA rights on behalf of someone else, please get in touch with us via email at [email protected]. Please include your full name and email address along with why you are writing so that we can process your request in a timely manner. In some instances, we may decline to honor your request if an exception applies under applicable law. We will respond to your request in accordance with the requirements of applicable law.
You may have the right to appeal our decisions made with respect to your request. To appeal our decision on your request, you may contact us through one of the contact methods described under the section titled Contact Infobelt . Please enclose a copy of, or otherwise specifically reference, our decision on your request so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.
You may also request information about our practices related to disclosing your Personal Data to certain third parties for their direct marketing purposes. You may be able to opt out of our sharing of your Personal Data with unaffiliated third parties for the third parties direct marketing purposes in certain circumstances. You can contact us with your request through one of the contact methods described under the section titled Contact Infobelt .
California’s Shine the Light law.
If you are a California resident, you are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of Personal Data to third parties for their direct marketing purposes in the preceding calendar year. To request the above information, please email us at [email protected] or write to us at 428 E. 4th Street, Suite 407, Charlotte, NC 28211 with a reference to “CA Disclosure Information” and include your name, street address, city, state, and ZIP code. In your request, please attest to the fact that you are a California resident and provide a current California address. We will reply to valid requests by responding to the email or physical address from which you submitted your request. Please note that Infobelt is not required to respond to requests made by means other than through the provided email address or mail address. Please note that not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing and the relevant details required by the Shine the Light law will be included in our response.
Our Services and Marketing Activities are not intended for users under the age of 16, and Infobelt does not knowingly collect Personal Data from children under the age of 16 in a manner that is not permitted by the U.S. Children’s Privacy Protection Act (“COPPA”) or other applicable laws. If you are under 16, please do not use or submit Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data without their permission. If you have reason to believe that a child under the age of 16 has provided Personal Data to Infobelt through the Services, don’t hesitate to get in touch with us at [email protected] or send us a letter to the mailing address in the section entitled “Contact Infobelt ” below.
You may contact us at [email protected] or by registered mail at 428 E. 4th Street, Suite 407, Charlotte, NC 28211.